Customers

Keep your customers coming back.

Acquiring a new customer can cost you 6 or 7 times as much as retaining an existing customer—an expense that erodes your bottom line. Fortunately, Paladin solutions are loaded with features that enhance the consumer’s buying experience, facilitate excellent service, and increase customer retention rates and, by extension, your store’s profitability.

The Paladin advantage

  • Put an end to multiple checkouts by combining over-the-counter and pharmacy sales in a single convenient transaction.
  • Ensure the right OTC products are always on the shelves. Paladin POS optimizes inventory based on your store’s past history.
  • A self-contained rewards program lets you track buying behavior and build loyalty without the steep cost of an affiliate program.
  • Know your customers with features like Customer Sales Ranking and Customer Profit Ranking. A complete transaction history facilitates returns, refunds and problem solving.

 

The Paladin POS system is fully integrated with our pharmacy software, manages our OTC inventory incredibly well, and is IIAS compliant. I would highly recommend it to other pharmacy owners.

Scott Wepfer
The Compounding Shoppe