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Acquiring a new customer can cost you 6 or 7 times as much as retaining an existing customer—an expense that erodes your bottom line. Paladin’s easy-to-use solutions are loaded with features that enhance the buying experience and facilitate excellent service.

When your sales associates can focus on delighting the customer rather than figuring out the cash register, the end result is better service, higher customer retention rates and increased profitability for your store.

The Paladin advantage

• Show that you value your customers’ time with accurate pricing, fast checkout, and quick answers to questions about product features, pricing, and availability.
• Paladin’s flexible capabilities address the varied needs of do-it-yourself consumers, contractors, and other businesses.
• A self-contained rewards program lets you track buying behavior and build loyalty without the steep cost of an affiliate program.  
• Know your customers (and serve them better) with features like Customer Sales Ranking and Customer Profit Ranking. A complete transaction history facilitates returns, refunds and problem solving.
• Customers can relax knowing their credit card and other personal information is secured by Paladin POS.